What this website collects

Enquiry and quotation forms

When you send a form on this website, we receive what you typed into it: usually your name, your email address, a phone number if you give one, and your message. The form is delivered to the Offshore Adventures office by email and is used to answer you. It is not stored on this website.

Jet-ski licence exam

The Temporary Restricted Skippers Exam asks for your ID number and a copy of your ID. These are needed for the temporary skipper's licence, are sent to the office by email, and are used for that purpose only.

Bookings and payments

Trips are booked on our booking system, Activitar, and card payments are processed by PayGenius. Your booking details are entered on the booking pages and your card details on the secure payment page, not on this website. Both services handle that information under their own privacy policies.

Cookies and tracking

This website does not set advertising or analytics cookies. If that changes, this page will be updated first.

Videos and links to other services

Our films are hosted on YouTube. A film only loads when you press play, and it uses YouTube's privacy-enhanced mode. Once it plays, YouTube may set cookies and collect information under its own policy. Links to WhatsApp, Google Maps, our trip photo folder on Google Drive, Tripadvisor and social networks take you to those services, which have their own privacy policies.

Privacy notice

Free Diving Marine Safaris CC has a strong commitment to providing excellent service to all of our customers and visitors of this Website, including respecting concerns about privacy. Free Diving Marine Safaris CC will explicitly ask when we need information that personally identifies you or allows us to contact you ("personal information"). Generally this information is requested when requesting a particular service or product. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purposes for which Free Diving Marine Safaris CC will use your personal information are as follows: to transact with you via the website or email regarding purchase or to provide services to you via our website; to inform you of new features, services, special offers and products (provided you have consented to receiving such marketing material); to enable us to process, validate and verify products and/or requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.

Free Diving Marine Safaris CC shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on Free Diving Marine Safaris CC; (b) to protect and defend the rights or property of Free Diving Marine Safaris CC, and (c) for the purposes of distributing same to various employees and/or third parties who assist Free Diving Marine Safaris CC in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of "cookies." "Cookies" are small text files a website can use to recognise repeat users, facilitate the user's ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on our Websites.

Whilst Free Diving Marine Safaris CC is of intent to take reasonable measures to keep personal information about you confidential, it shall however not be liable for any loss or damage, howsoever arising, suffered as a result of the disclosure of such information.

Free Diving Marine Safaris CC will:

treat your personal information as strictly confidential;
take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
upon your request, promptly return or destroy any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

Your rights

Under the Protection of Personal Information Act (POPIA) you can ask us what personal information we hold about you, ask us to correct or delete it, and object to how it is used. Email info@offshoreadventures.co.za and we will respond. You also have the right to complain to the Information Regulator.

Who we are

Free Diving Marine Safaris CC, trading as Offshore Adventures, Central Beach Car Park, Hopwood Street, Plettenberg Bay, 6600, South Africa. Our website address is https://pixel-perfect-clone-64299.lovable.app.

The terms for using this website and for bookings are on the terms and conditions page.